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WDSE 8/31.2 Second Chance Channel Nov. 9 @9 p.m. | |||||||||||
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| Results for POLL S945 | |||||||||||
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| WDNR Customer service -- Accessible or not ...??? | |||||||||||
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DNR announces expanded customer service hours at Waukesha center
MADISON -- The Department of Natural Resources is expanding over the counter service hours at its Waukesha center effective November 10. This is part of the DNR efforts to increase customer service hours statewide by over 6,000 hours. The Waukesha center will now offer counter service from 8:30 a.m. to 4 p.m., five days per week.
"e;Excellent customer service is a top priority for DNR. Expanding the counter hours at service centers where we can makes it more convenient for our customers to obtain our services." said DNR Secretary Cathy Stepp. "We were able to increase the hours after moving vacancies to the Waukesha service center." The Department has a four pillar customer service strategy: partnering with local businesses; using the internet; offering a toll-free call-center; and face-to-face counter service. Hunting and fishing licenses are sold over-the-counter at more than 1,300 retail locations. Customers can purchase their licenses from the convenience of their home. A call center/hotline serves customers seven days a week, 15 hours per day. These enhancements were implemented to complement the face-to-face service offered at service center locations. "Staying in touch with customers is important to us. Between our customer service specialists who serve customers face-to-face or in the call center, internet sales and our local license vendors, we offer Waukesha area customers many ways to buy a license or get questions answered at convenient times and locations," said Diane Brookbank, Director of DNR's Customer & Outreach Services. Benefits of this change include:
Customers can talk to DNR customer service representatives by phone at 1-888-WDNRINFo (1-888-936-7463) seven days a week, 7 a.m. to 10 p.m. - making DNR more accessible than any resource agency in the country. Live chats are available the same hours; a link is on the DNR website dnr.wi.gov. DNR customer service representatives are highly trained to interpret regulations, resolve license and registration problems, and are very knowledgeable about resources and recreational opportunities at the local level.
The Question:
"Is the DNR accessible enough to meet your informational and service needs?" WHAT do YOU think of this? VOTE YOUR OPINION | |||||||||||
| NEXT WEEK: Results for POLL S946 | |||||||||||
  When you LEAVE a COMMENT & YOUR NAME AND EMAIL ADDRESS, you are entered into the drawing - for a ZipVac portable vacuum sealer starter kit, complete with a rechargeable pump, a hand-operated pump and reusable, resealable storage bags. | |||||||||||
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 Dan Small Outdoors Radio -- EVENTS CALENDAR• FISHING CONTESTS: Find them ALL online: @ American Fishing Contests | |||||||||||
New opportunities and a number of resources available to deer hunters accompany new rule changes in WisconsinMADISON - Deer hunters are encouraged take advantage of a number of available tools and resources to make sure they are ready for another exciting 9-day gun deer season. Informational PacketAn informational packet has been made available to hunters with any questions related to rules new and old alike. With a few simple clicks, hunters can learn what has changed in 2014.
Frequently Asked QuestionsThe department's frequently asked questions page offers a helpful look at questions that have commonly been asked so far this fall related to deer hunting.To view the frequently asked questions about the gun deer hunt page, search keyworddeer and find the tools for your season" menu. GovdeliveryThose interested in receiving email updates regarding new regulations can sign up to receive occasional email reminders about season dates, license and tag types, and other information. Visit the WDNR website and click on the email icon near the bottom of the page for subscribe for updates for DNR topics, then follow the prompts and select a list of your choice.Informational Live chatsThe department has offered a number of informational chats open to the public, with DNR wildlife, law enforcement, regulations and communications specialists on hand to answer questions. So far, chats focused on crossbow hunting, antlerless permits, e-registration, and general regulations have drawn over 1,000 live participants, with nearly 200 questions answered.Hunters are encouraged to participate in the following chats leading up to this year's 9-day gun deer opener:
Deer Hunt 2014Deer Hunt Wisconsin 2014 is the 23rd annual hour-long special designed to help hunters prepare for the upcoming firearms deer season. Host Dan Small will interview Wisconsin deer management experts to discuss changes to this year's hunt and offer helpful tips and tricks as you gear up and head out into the woods.For more information visit the WDNR website and search keywords deer show Deer Hunt Wisconsin 2014 is a production of Dan Small Outdoors, LLC, in cooperation with the Wisconsin Department of Natural Resources. State Park deer management units no longer in placeThere are no longer individual deer management units for specific Wisconsin state park system properties, as deer hunting is now allowed on most properties. Hunters no longer have to apply for special hunting access permits to hunt on state park properties. Each state park now falls within the county deer management unit in which it is located.State parks are open for hunting and trapping beginning on Nov. 15 and running through Dec. 15, except that hunting with legal archery methods is allowed through Sunday, Jan. 4. There are some exceptions to the hunting in state parks rules. Hunting is not allowed in Copper Culture, Cross Plains, Governor Nelson, Heritage Hill and Lakeshore state parks, Hank Aaron State Trail, Fischer Creek State Recreation Area, Havenwoods State Forest, Lapham Peak and Pike Lake units of the Kettle Moraine State Forest. Hunting is limited to bows and crossbows only in Big Foot Beach and Lake Kegonsa state parks. Harrington Beach, High Cliff, Kohler-Andrae, Peninsula, Perrot, Rib Mountain and Wildcat Mountain state parks and Loew Lake Unit of the Kettle Moraine State Forest only allow the use of muzzleloaders, bows and crossbows during the firearm deer season. Hunters who plan to hunt in any state park property are responsible for knowing what areas of each property are open to or closed to hunting. Hunting is prohibited within 100 yards of designated use areas such as picnic areas, campgrounds, beaches and heavily used trails. It is also illegal to discharge a firearm, air gun, bow or crossbow from or across any state trail or other area in a state park that is closed to hunting. Maps of open and closed areas are posted at each property and are available by searching the DNR website for keyword hunting state parks. All visitors to state park properties are encouraged to wear blaze orange or other brightly colored clothing during the open state park hunting period. Read more here: FOR MORE INFORMATION CONTACT:
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ATVs and UTVs are a great tool for hunters - be sure to check out some helpful tips and stay safe!MADISON - ATVs and UTVs are great tools to assist with your hunt - keep a few safety tips in mind and ensure a safe hunt and ride.
For more information regarding ATV/UTV laws and safety, visit the WDNR website then search keyword ATV. READ MORE HERE ... FOR MORE INFORMATION CONTACT:
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Saturday, November 15, 2014
DSOR eNews Vol.9 Issue S946
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